Product Support Lifecycle FAQ's

On this page you can find answers to any questions you had about our Product Support Lifecycle policy.

 Q. My product is no longer supported, can I still use it?
 A. YES! Even if your product is no longer supported you may still continue to use it.

 Q. What does it mean when support is terminated?
 A. When a product reaches the end of its support lifecycle the product no longer gets new updates and support articles released for it. This means that any existing support articles and updates will remain available but no new ones will be released. This will not hinder the usability of the product in question.

 Q. How do I know if my product is stil supported?
 A. Please look at the charts in this support article for an answer to this question.
            Product Support Lifecycle Charts

 Q. How do I get a supported product?
 A. There are fully supported produts available for purchase in our online store. All products sold are fully supported unless placed in the previous versions category or otherwise stated in the product description.

 

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